yea, like R&R says why not crack down on other companys like springfield water,cable&sewer; they have no way of knowing how much sewer you use but they charge 3 times the water bill for use of our toilet and sink thats a lot of CRAP! And they charge you for turning your water on when it hasnt been shut off, just because your name was on yhere list to be shut off.thats B.S., they should not be able to charge you for services not renderd.

I wonder how many people either will not know that they should claim, or will not bother to claim back the hidden charges. This is a prime example why I will not sign a contract with a cell carrier. It really seems sometimes as if the descriptions of charges are intentionally indiscernible. So it’s easy to see how this could happen to literally thousands of people. And I’m sure Verizon is not the only company involved in this kind of scheme.
I prefer to use prepaid phones where I pay for what I use, with no hidden charges added. For instance: my Straight Talk plan will give me 1000 minutes, 1000 texts and 30mb data for $30. Not $35-$40 after all the added hidden charges! And with prepaid phone options now often cheaper than contracts there really is no reason to sign on the dotted line anymore.

Why stop with phone companies who practice deceptive billing.  Why not bust any company who tires to run this kind of racket to bilk customers!

What about the other carriers such as Tmobile and Sprint? I know personally that Tmobile allows 3rd party vendors to bill customers for games that are advertised as “purchased” for 6.99 but later bills the customer on a monthly basis. And to top is all off when you finally reach an operator the call center is not in the U.S. and there is a severe language issue to deal with, giving the customer the impression that they are stuck with the problem because the reps do not understand you and it is impossible to understand them.