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Problem Solver Anchor Have a problem and it seems like no one can help? Then put News13's Problem Solver to work for you. We do more than just report problems, we work hard to help find solutions. News13's Jerry Brown uses his journalistic experience to get you answers. See what Jerry has done for other Panhandle residents who needed help. Click below for past and present Problem Solver Stories.

jbrown@wmbb.com
click for larger image More Attention to School Bus Stop Safety
Published: November 03, 2009/5:53 PM
Updated: November 03, 2009/7:58 PM
By: Jerry Brown

Last week’s accident at a Bay County school bus stop draws attention once again to… » read more

click for larger image Beware of Job Scams
Published: October 27, 2009/5:33 PM
Updated: October 27, 2009/6:48 PM
By: Jerry Brown

With high unemployment numbers these days that means more people are diligently looking for a… » read more

click for larger image Identity Theft Protection
Published: October 20, 2009/5:20 PM
Updated: October 16, 2009/3:33 PM
By: Jerry Brown

This week is designated National Protect Your Identity Week.  Are you taking the right steps… » read more

click for larger image Lynn Haven Motorists Want Turn Signal Modified
Published: October 13, 2009/5:20 PM
Updated: October 13, 2009/8:31 PM
By: Jerry Brown

The brand new Wal-Mart in Lynn Haven is set to open Wednesday, October 14, at… » read more

click for larger image Help for Domestic Violence Victims in Bay County
Published: October 06, 2009/1:58 PM
Updated: October 06, 2009/8:30 PM
By: Jerry Brown

Bay County leaders issue a proclamation Tuesday designating October as Domestic Violence Awareness month in… » read more

click for larger image Have You Checked Your Tag Lights Lately?
Published: September 29, 2009/5:21 PM
Updated: September 29, 2009/8:37 PM
By: Jerry Brown

If you are caught speeding…breaking the law…you already know that you could be paying a… » read more

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Need help with a consumer problem?  Maybe News 13 can help with our Problem Solvers.

In order to seek the help of News 13’s Problem Solvers, you will need to choose one of the following ways to tell us your consumer issue:

  • You can write a letter, including copies of relevant paperwork such as the contract, warranty and correspondence... and send it to:

    News13 Problem Solvers
    Atten: Jerry Brown
    WMBB-TV
    613 Harrison Avenue
    Panama City, FL 32401

  • Or, you may submit your consumer issue to News 13 online by completely filling out the email form below.

It's important to include exactly what the business you are having a problem with has done to try to resolve the matter. Response to any submission to News 13 On Your Side generally is at least 2-3 weeks.  News 13 Problem Solvers is not set up to serve in emergency or time-sensitive situations.