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Problem Solver Anchor Have a problem and it seems like no one can help? Then put News13's Problem Solver to work for you. We do more than just report problems, we work hard to help find solutions. News13's Jerry Brown uses his journalistic experience to get you answers. See what Jerry has done for other Panhandle residents who needed help. Click below for past and present Problem Solver Stories.

jbrown@wmbb.com
click for larger image Do You Need to Do a Flag Check?
Published: November 17, 2008/3:29 PM
Updated: November 17, 2008/6:36 PM
By: Jerry Brown

On Veterans Day last Tuesday… Bay county citizens joined other Americans in saluting those who… » read more

click for larger image Who is Dumping Trash at an Accident Memorial Site?
Published: November 03, 2008/5:33 PM
Updated: November 03, 2008/6:52 PM
By: Jerry Brown

Bay County has a mystery on its hands.  Someone continues to litter a Bay County… » read more

click for larger image Successful Cemetery Cleanup
Published: October 20, 2008/3:49 PM
Updated: October 21, 2008/7:40 AM
By: Jerry Brown

A News 13 follow-up on how the Bay County community turns out for a very… » read more

click for larger image Volunteers Needed for Cemetery Cleanup
Published: October 06, 2008/2:40 PM
Updated: October 06, 2008/7:15 PM
By: Jerry Brown

Tonight, News 13 looks at a community project that you can be a part of… » read more

click for larger image Ten Numbers You Should Have In Your Cell Phone Directory
Published: September 22, 2008/3:03 PM
Updated: September 23, 2008/2:22 PM
By: Jerry Brown

It is safe to say that we live in a time when most of us… » read more

click for larger image Overgrown Weeds Are Getting Out Of Hand
Published: September 08, 2008/2:10 PM
Updated: September 08, 2008/7:03 PM
By: Jerry Brown

These very warm days of summer combined with a lot of rainfall recently means the… » read more

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Need help with a consumer problem?  Maybe News 13 can help with our Problem Solvers.

In order to seek the help of News 13’s Problem Solvers, you will need to choose one of the following ways to tell us your consumer issue:

  • You can write a letter, including copies of relevant paperwork such as the contract, warranty and correspondence... and send it to:

    News13 Problem Solvers
    Atten: Jerry Brown
    WMBB-TV
    613 Harrison Avenue
    Panama City, FL 32401

  • Or, you may submit your consumer issue to News 13 online by completely filling out the email form below.

It's important to include exactly what the business you are having a problem with has done to try to resolve the matter. Response to any submission to News 13 On Your Side generally is at least 2-3 weeks.  News 13 Problem Solvers is not set up to serve in emergency or time-sensitive situations.